Terms and Conditions

Must be read and signed before using the Sauna

GENERAL AND MEDICAL INFORMATION

Use of the sauna is done so at your own risk. We ask that you contact your GP if at all in doubt about safely using the sauna. 

If any of the below apply to you (please note, this is not a comprehensive list) we advise you to seek your GP’s advice: -

  • If you're pregnant

  • If you've had a heart attack or stroke

  • If you're taking any medications

  • If you have cardiovascular conditions and/or problems

  • You have epilepsy

  • You have asthma or breathing conditions

  • High or low blood pressure

  • If you have arterial disease

  • If you have joint or muscle injury

The sauna is extremely hot. Do not touch the stove, stove door, flu chimney, sauna rocks, or surrounding fire guards, and only as instructed to pour water onto the stones.

When pouring water on the rocks, start from the point furthest away from you to prevent scalding.

All persons using our cold plunge whisky barrels, cold showers or the sea as a ‘cold plunge’ do so at their own risk. It is your own responsibility to ensure that you are a capable swimmer and can handle being exposed to the cold temperatures and varying conditions of the sea.

Alcohol and smoking are not permitted in or around the sauna. 

We reserve the right to refuse admission to intoxicated persons.​

Any hanging jewellery should be removed before entering the sauna to prevent burning.

Sauna etiquette must be adhered to at all times. This includes: -

Entering and exiting the sauna with care. 

No running anywhere on sauna site.

Removing shoes before entering. 

Sitting on a towel at all times.

Staying in the sauna for no longer than 20 min at a time (we recommend 5-15 min sessions)

Do not use essential oils or skincare products in the sauna without permission.

Only swimwear may be worn in the sauna.

Nudity is not permitted.

If you are making a booking on behalf of a group, it is your responsibility to make all users aware of the terms and conditions and to practice safe sauna use, as well as making others aware of what to bring and other useful information.

We reserve the right to refuse admission for any reason that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.

AGE RESTRICTION

Children of 16 years and under are permitted to use the Sauna, with an Adult Family Member/ Guardian present at ALL TIMES during the hire and use of the sauna.

Children of 12 years and under are not permitted to join ‘social sessions’. 

No under 5’s allowed in the sauna.

No under 16’s allowed in Ice baths/Plunge Pool/Cold showers.

A waiver/terms and conditions must state the relationship between the parent/guardian and the minor and is signed by them accordingly – see below (completed on site).

I/We …………………………………(full name) are the Parent/Guardian/Adult Family Member (please delete accordingly) of ……………………………….(minors full name) and sign to accept that we take full responsibility for the above named minor during the Sauna hire use 

If the terms agreed to in this waiver are breached, Sea Scrub Sauna reserves the right to terminate your hire of the sauna immediately, at their discretion.

ACKNOWLEDGMENT OF RISKS 

I acknowledge the advice not to bring any valuable possessions to the sauna site and understand that Sea Scrub Sauna accepts no liability for lost, damaged or stolen possessions on our site. We try to be vigilant on our sites and take care of our customers, however it is the customer´s full responsibility to ensure safe guarding of all personal possessions at all time whilst on site.

Phones or electronics don’t like heat. If you choose to use any electronics or technology during your sauna sessions, do so at your own risk. Sea Scrub Sauna is not liable for any of your possessions.

I grant Sea Scrub Sauna, its representatives and employees the right to take photographs of me and my property. I authorise Sea Scrub Sauna its assignees and transferees to copyright, use and publish the same in print and/or electronically for such purposes as publicity, illustration, advertising, and web content.

Smoking and e-cigarettes of any kind are not permitted in our facility. No glass containers or bottles are permitted at any time in our saunas. 

ALLERGIES

The sauna may use various essential oils and salts. Please use at your own risk. Leave the sauna immediately if you have any adverse or allergic reaction, including difficulty breathing, eye, nasal or throat irritation.

Sea scrub sauna may offer complimentary infusions. These infusions can contain essential oils and various ingredients. I understand that I am using and consuming at my own risk.

CANCELLATION POLICY

Scheduling an appointment is the reservation of time put aside specifically for me. I acknowledge a mutual understanding of the value of our time.

However, we do understand that unforeseen circumstances can mean that the need to cancel a private session can occur. Please read our terms and conditions below carefully.

PRIVATE BOOKINGS - For any cancellations on PRIVATE BOOKINGS before 48 hours of the session start time, we will refund the full amount as a cash refund to your bank account (minus a 2.5% bank charge). Kindly allow 3-5 days for the refund to be processed.

Any PRIVATE SESSION cancelled within 48 hours notice of the time and date cannot be refunded.

SOCIAL SESSIONS AND EVENTS - cannot be refunded. These sessions and events can be rescheduled for a new date ONCE before 48 hours of your chosen date and session time.

Any social session or event cancelled within 48 hours of the session start time cannot be refunded or rescheduled. If the reason is an emergency then please inform us and before cancelling and we can try our best to accommodate moving your session to another date and time.

SPECIAL OCCASION BOOKINGS - such as hen dos, full site hire and large group bookings will be refunded in full to your bank (minus a 2.5% bank charge) if cancelled before 2 weeks of your session start time. Any cancellations or rescheduling within 2 weeks of the session date please make contact with us via Instagram, email. These sessions cannot be refunded but could potentially be rescheduled after agreement.

LATE ARRIVALS - I understand that showing up late for an appointment means I am reducing the amount of time I have booked. I also understand I am fully paying for the service I have booked. Sea Scrub Sauna unfortunately cannot adjust appointment times based on lateness.